te333's Privacy Policy

Introduction The Purpose of This Policy

te333 ("we", "us", or "the platform") provides a safe and transparent online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect your personal information, the purposes for which we use it, the circumstances under which we may share it with third parties, and the measures we take to keep your information secure.

By registering on te333 or using our services, you are considered to have given your consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services. For any questions, feel free to contact us directly.

We review this Policy from time to time and update it when necessary. The date of the most recent update will be noted at the top of the Policy, and you will be notified by email of any significant changes.

01 What Information We Collect

When you create an account on te333 and use our services, we may collect various types of information. This information falls into two main categories — information you provide directly, and information collected automatically.

1.1 Information You Provide

During registration and use of our services, you provide the following information:

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Valid email address and mobile number
• Payment information — bKash, Nagad, Rocket, or bank account details
• Identity verification documents (copy of national ID card or passport, where applicable)
• Password and security question answers used for account security

1.2 Automatically Collected Information

When you visit or use our platform, the following information may be collected automatically:

• IP address and browser type and version
• Device type (mobile, tablet, desktop) and operating system
• Pages visited, session duration, and click patterns
• Information collected through cookies and similar tracking technologies
• Gaming activity — betting history, win/loss records, and transaction history

02 Purpose of Information Use

We use the information we collect from you only for specific and legitimate purposes. te333 never uses your personal information for irrelevant or unethical purposes.

Collected information is used for the following purposes:

• Account creation, verification, and management — to confirm your identity
• Processing financial transactions — to complete deposit and withdrawal requests
• Providing customer support — to resolve your issues via live chat and email
• Fraud prevention and ensuring security — to detect suspicious activity
• Meeting legal obligations — to comply with applicable regulations
• Improving platform performance and user experience
• To inform you about te333's own promotional offers and bonuses (if you have consented to marketing communications)
• To ensure responsible gaming and monitor gaming behaviour patterns

03 Information Sharing and Disclosure

te333 does not sell, rent, or commercially transfer your personal information to third parties. However, in certain circumstances we may share limited information:

3.1 Service Provider Partners

We work with a number of trusted technology and payment service providers — such as payment gateways, cloud hosting providers, and cybersecurity firms. These partners are given access only to the information necessary to deliver their services and are strictly prohibited from using it for any other purpose.

3.2 Legal Requirements

We may be required to disclose information in response to a court order, a legitimate request from a government authority, or the requirements of applicable law. In such cases, we will disclose only the minimum amount of information legally required.

3.3 Fraud and Security

In cases of serious fraud, cybercrime, or misuse of the platform, relevant information may be disclosed to the appropriate authorities or affected parties for protective purposes.

3.4 Business Restructuring

In the event of a merger, acquisition, or restructuring of te333's business, user information may be transferred, but the new operating entity will be required to maintain the same standard of privacy protection.

04 Data Security Measures

te333 treats the security of your information as a top priority. We have adopted multiple technical and organisational security measures in line with industry standards:

• All data transfers are secured through SSL (Secure Socket Layer) encryption technology
• Stored data is encrypted using strong encryption algorithms
• Access to servers and databases is strictly controlled — only authorised personnel may access the relevant data
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems remain active at all times
• Payment information is stored in a separate, high-security environment

However, no party can guarantee absolute security for data transmitted over the internet. While we take every possible precaution, we advise you to keep your account password confidential and strong, and to notify us immediately if you suspect any unauthorised access.

05 Cookies and Tracking Technologies

te333 uses cookies and similar technologies to improve your browsing experience and to analyse platform performance.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and operate core platform functions — these cannot be disabled
• Functionality Cookies: To remember your preferences (such as language selection)
• Analytics Cookies: To understand how the site is being used — these help us improve the site

5.2 Managing Cookies

You can disable non-essential cookies through your browser settings. However, doing so may limit certain platform functions. Please refer to your browser's help page for more information.

06 Data Retention Period

te333 retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Information for active accounts is retained for the entire duration the account remains open
• Even after an account is closed, financial transaction records are retained for a specified period in accordance with applicable law
• Some information may be retained for a longer period for fraud prevention and legal purposes
• Once the necessary period has elapsed, information is securely deleted or anonymised

07 Your Rights

te333 believes that users should have full control over their own information. To that end, we provide you with the following rights:

7.1 Right to Access

You may request to view the information we hold about you at any time. We will provide this information within a reasonable time of receiving the request.

7.2 Right to Rectification

If the information on your profile is incorrect or incomplete, you may request a correction. Many details can be updated directly through account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional emails or messages from te333, you may unsubscribe at any time — through your account settings or by contacting our support team.

7.5 Right to Raise a Complaint

If you have concerns about how we process your information, please contact our support team directly.

08 Privacy of Minors

te333 is intended only for persons aged 21 and above. We do not knowingly collect information from anyone under the age of 21. We have age verification measures in place at the time of registration.

If we are informed that we have inadvertently collected information from a minor, we will promptly delete that information and close the associated account.

09 Third-Party Integrations

The te333 platform may include integrations with certain third-party services — such as payment gateways or game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, Ezugi, and others). These third parties have their own privacy policies, and te333 is not responsible for how your information is managed on their platforms.

For payment processing, Bangladesh's mobile banking services — bKash, Nagad, Rocket — and bank transfer services each have their own data protection policies. Once a transaction is complete, te333 retains only the transaction record; full payment information remains secure within the respective service provider's environment.

10 Changes to the Policy

We may update this Privacy Policy from time to time due to business needs, changes in technology, or new legal obligations. For any significant changes:

• The date of the most recent update will be clearly noted at the top of the Policy
• A notification will be sent to your registered email address for important changes
• If you continue to use the platform after the updated Policy has been published, you will be considered to have consented to the new Policy

For significant changes, your explicit fresh consent may be sought. We always recommend reading our latest Privacy Policy carefully.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team directly. We are available 24/7 in both Bengali and English to answer all your queries.

For formal privacy requests (access, correction, or deletion of information), please send an email with the subject line "Privacy Request". We will acknowledge receipt of your request and do our best to respond as soon as possible.